Last updated: January 17, 2025
This Privacy Policy outlines how Tech Samrajyo (“we”, “us”, or “our”) collects, uses, and discloses personal information when you use our website, https://techsamrajyo.com (the “Service”).
Information We Collect
We collect several types of information for various purposes to enhance your shopping experience and improve our Service.
Personal Data: When you interact with our Service, you may provide us with personally identifiable information that can be used to contact 1 or identify you (“Personal Data”).
Contact Information: Email address, Phone number
Shipping & Billing: Full Name, Shipping Address, Billing Address
Order Information: Order history, Purchase details
Account Information: Account username (if applicable), Password (encrypted)
Usage Data: We may also collect information about how you access and use the Service (“Usage Data”). This may include:
Device Information: IP address, Device type, Browser type, Operating system
Website Activity: Pages visited, Time spent on pages, Search terms
Use of Your Data
We use the collected data for the following purposes:
Order Processing & Fulfillment: To process and deliver your orders, manage payments, and provide order updates.
Customer Support: To respond to your inquiries, resolve issues, and provide assistance.
Service Improvement: To analyze website traffic, identify trends, and improve the functionality and user experience of our Service.
Marketing & Communication: To send you promotional emails and notifications about new products, sales, and special offers (you may opt-out at any time).
Fraud Prevention: To detect and prevent fraudulent activities.
Data Security
We employ reasonable security measures to protect your Personal Data from unauthorized access, use, or disclosure. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.
Data Retention
We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.
Data Disclosure
We may disclose your Personal Data to:
Third-party service providers: Such as shipping carriers, payment processors, and marketing platforms, who assist us in operating our business.
Legal authorities: To comply with legal obligations or law enforcement requests.
Your Rights
As a resident of Bangladesh, you have certain rights regarding your Personal Data:
Access: You can request access to the Personal Data we hold about you.
Correction: You can request the correction of any inaccurate or incomplete Personal Data.
Deletion: You can request the deletion of your Personal Data, except where we are legally required to retain it.
Restriction: You can request the restriction of processing your Personal Data.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].
Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on this page.
Disclaimer
This Privacy Policy applies to the Service only. It does not apply to any third-party websites or services that may be linked to or from our Service.